Aetna health insurance reviews

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Aetna health insurance reviews

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This company is not yet accredited. See reviews below to learn more or submit your own review. A link has directed you to this review. Its location on this page may change next time you visit. For more information about reviews on ConsumerAffairs. Aetna Health Insurance is trash rate insurance. Do not sign up for this insurance unless it is crammed down your throat like it was in my case.

If given the choice I would never have chosen such a terrible health insurance plan.

Aetna Health Insurance

You will end up paying more out of pocket expense with this health insurance. If you have a choice, don't choose Aetna. Aetna declined chiropractic care previously approved by Highmark for years.

I am looking into the open market for insurance since it will be cheaper than what I self pay with Aetna.

aetna health insurance reviews

Get buying tips about Health Insurance delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Aetna imposes a lot of limitations on providers and provides with poor reimbursement.

This is affecting our ability to provide quality care. In addition to this their customer service is outsourced overseas and of very poor quality. They are presenting with significant language barrier which is making communication very, very difficult.

After paying thousands in premiums, I pay hundreds in out of pocket expenses for every diagnostic test that my Primary Care Physician orders.

Aetna Health Insurance review

I cannot wait to switch back to a better insurance plan. If you have a choice, do not go with Aetna. I have had nothing but the worst experience with Aetna. From issues when signing up through my employer to claims being denied for no reason AT ALLtotal lack of customer service and delays in processing even after calling and trying to get claims addressed.

My daughter was born with a health condition, and never once did we ever have issues with other insurance companies, no claims were ever denied, I was actually assigned a nurse case manager with my other insurance. This isn't even an option with Aetna, I asked. I am exhausted and disappointed by the pathetic service, meanwhile they make hand over fist and their customers pay the price. I just join this year with Aetna, did my research to make sure my PCP was in the network an all. I am on a fix income.

Dont have money to throw around. I would not recommend them to anyone! Wish I could give them a FAT 0. I am having horrible experience with Aetna. I went to multiple service providers for my family members and given my Aetna Card to them, they check it in their system and say that yes they are in-network with Aetna and had to just pay the copayment.Aetna is one of the largest health insurance companies in the United States, with more than 35 subsidiary companies in addition to the primary company.

The company has over 26, employees and over 45 million customers spread across several lines of insurance, including health, dental, long term medical, and more. Aetna was one of several choices provided by my employer in this location.

I have used them for several years now and I am very disappointed by their claims coverage and customer service. They repeatedly denied claims for services that should be covered example: PT after surgery - that one should be a no-brainer.

I have spent an unbelievable amount of time on the phone and in writing trying unsuccessfully to appeal denials. Every time I call about a denied claim, the rep gives me a different story. Twice I have filed all the required paperwork, gone through the appeals, been informed that the claim would be covered - only to have the decision reversed AGAIN down the line.

Their strategy seems to be to wear down the customer. In summary, Aetna is the best advertisement for a single-payer system that I can think of. If you have ANY alternative - don't use them.

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I've had to have different doctors resubmit regular preventative care tests several times just to still end up with a large bill. So far This company Takes painfully long period to review the case once the patient's file is sent for it.

I have been calling them since around June to send my case for the review. I was obviously annoyed and asked why I've been insured twice with Aetna International while working abroad first in South Africa, then in Japan.

While the website has evolved somewhat over time, the claims process remains absolutely abysmal. Virtually every claim I filed was mishandled in some way and required follow-up, sometimes five or more times for a single claim.

Sometimes all records of a claim mysteriously disappeared, and Aetna said they had no idea what had happened. In these cases, I forwarded them my confirmations of the submissions and they asked me to re-submit everything from scratch since they didn't know what had gone wrong. In other cases, I've had claims which were processed, approved, and supposedly paid out, but can't find any payment corresponding to the date on which they claimed to have paid.

When I've asked for confirmation of where the money was sent, they didn't know and said they'd have to investigate. In other cases, payments did come through, but without a clear reference to identify which claims they corresponded to, and Aetna's own people couldn't identify which payments corresponded to which claims. This isn't a trivial problem when you're working with foreign currencies whose exchange rates fluctuate. If I submit a claim in yen or euros, it's not clear what the corresponding value will be in USD when the reimbursement reaches my US account.

And since they sometimes pay out multiple claims in a single lump, this makes it even harder to identify without a detailed reference. I've also encountered numerous cases where they messed up the claim date, leading to further confusion.

One would think an insurer that caters specifically to expats would have this figured out, but no. If I visit the doctor on April 8, odds are high that they'll input it as August 4 instead.

I have to switch to Aetna because of work.The company was founded in and is headquartered in Hartford, Connecticut. It sells its insurance products including health insuranceMedicaid insurance, dental insurance, pharmacy insurance, group life insurance and disability insurance in all 50 states. Over 18 million health insurance policies are provided in addition to approximately 13 million dental policies and 8 million pharmacy policies.

These policy holders are serviced through a network over more than 1 million health care providers. Aetna has very strong financial strength ratings.

This is important for a health insurance company when it comes to being able to take care of customer claims and pay all its financial obligations. Here are how the major insurance rating organization rate Aetna:.

In terms of customer satisfaction, according to a customer survey conducted by Insure. For four straight years, Aetna was recognized by J.

Aetna, Inc. The aim is to help the consumer make a more informed health insurance purchase. Inthe Department of Health and Human Services and the White House Business Council recognized Aetna as one of eight organizations committed to improving health care equality.

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From the website, health insurance customers can shop for a plan; find a doctor, dentist or vision provider. You can manage you plan and have the ability to:. Aetna offers consumers a wide range of individual, family, Medicare and employer health insurance products. In addition, you may choose to participate in an HSA or health savings plan where you can save money, tax-free, to apply towards your insurance deductible and other health-related expenses.

There are so many insurance options with Aetna that you will have to visit the website to explore them all in-depth. Here are some of the benefits provided by Aetna health insurance plans:. If you are a resident of Connecticut, call Insurance Insurance Reviews. By Full Bio. Janet Hunt has over 20 years of experience in the insurance industry. She's covered trends, regulations, and company reviews for The Balance since Read The Balance's editorial policies.

Continue Reading.A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile.


The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Aetna was first mentioned on PissedConsumer on Jan 14, and since then this brand received reviews.

Aetna ranks of in Insurance category. The overall rating of the company is 1. Reviewers write the most about Aetna Health Insurance and give it 1. The price level of this organization is high according to consumer reviews. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Check our FAQ. User's recommendation: Whatever you do. Do not get coverage through Aetna Insurance. They are a total scam and rip off!!

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For more information about PissedConsumer check out our Blog article. I was looking into switching health plans from cigna to aetna banner. Aetna Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile.

Total reviews. New reviews. What is your customer experience with Aetna? Submit review. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee.

Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Aetna Overview Aetna was first mentioned on PissedConsumer on Jan 14, and since then this brand received reviews. View full Aetna overview.

Rating Details rated reviews. View all criteria. Rating Details Location. Price Affordability. Insurance Plans Acceptance. Diversity of Products or Services. Additional Fees. Product or Service Quality. Customer service.To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website.

We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Partners may influence their position on our website, including the order in which they appear on the page.

aetna health insurance reviews

For example, when company ranking is subjective meaning two companies are very close our advertising partners may be ranked higher. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. If you choose to click on the links on our site, we may receive compensation.

If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Ultimately the choice is yours. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity.

aetna health insurance reviews

Our brand, ConsumersAdvocate. We know we can only be successful if we take your trust in us seriously! To find out more about how we make money and our editorial process, click here. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Aetna is one of the companies in our list that offers the least expensive plans.

They provide several programs that works great for the different needs of their customers. Already a member? All Categories. Login Sign Up. Many or all of the companies featured here provide compensation to us.

These commissions are how we maintain our free service for consumers. Learn more At ConsumersAdvocate. View 10 Best Health Insurance. Home Health Insurance Aetna Review. Aetna Health Insurance Review.

Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.Aetna is a very well established healthcare insurance provider that has enviable financial resources, which means its policies are very affordable when compared to its peers. Aetna is a well-recognized brand of health insurance with panoramic reach across the United States.

Its insurance products are much the same as many offered by its competitors, with HMO and PPO options, plus dental insurance, Medicaid plans and pharmacy and disability insurance. Aetna reports that it has over 18 million customers across all 50 states.

Its network includes over one million healthcare providers of all stripes.

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The company has an equally impressive range of plans on offer, with individual, family, employer and Medicare insurance plans, plus a range of Health Savings Plans where customers can enjoy tax-free savings to put toward medical expenses. Aetna's central website has a wealth of resources even for potential customers, and quotes are quickly dispatched to match customers with the best healthcare insurance for their region or state.

Customers get access to award-winning public education programs. Quotes for health insurance policies vary dramatically depending on requirements and geographic locations, but overall, quotes for Aetna were below average for the industry and offered excellent value for money.

Your results may vary, of course, based on your individual needs, but Aetna is certainly worth considering for this reason alone. The overriding impression, though, is that Aetna provides excellent value polices. Aetna insurance plans are accepted in all 50 states and its healthcare networks of professionals and institutions numbers well over one million — this, plus 13 million dental insurance plans and 8 million pharmacy plans add up to a reassuringly wide coverage situation.

The size of this network reaps benefits for the customers, who can take advantage of the economies of scale that are a direct result, plus the century and a half of being in the market, establishing operational relationships and passing all of these benefits onto their customer base.

These resources include health-focused education programs aimed at helping the consumer make a more informed health-insurance purchase. From this same website, as well as being able to shop for plans, customers can find doctors, dentists or vision providers and manage any existing plans they have. This plan management includes such features as comparing costs for doctors visits and medical procedures, checking deductible levels and real-time access to care history and health information.

In addition, customers have the benefit of being able to talk to a nurse for medical advice 24 hours a day, seven days a week. Aetna provides coverage across all 50 states. Even if customers travel across the country or have family members on their plan that live in different states, for example college studentsthe Aetna network should have nearby facilities or medical professionals.

Aetna also offers a health saving plan that, simply put, is a program offered to Aetna customers that gives them the ability to put money away into an HSA to help meet insurance deductibles or other healthcare-related costs. A recent survey by Insure.

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Aetna was recognized by J. The Aetna website is very easy to use, with intuitive, straightforward processes for potential customers to receive quotes, as well as for existing customers to access their health records and upcoming appointments, as well as finding healthcare professionals in their region.

Both of these factors mean that the polices offered to customers rate especially well in terms of value for money.Dangan Ressha (8) odds 9.

aetna health insurance reviews

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